Saturday 22 May 2010

Post 6: Adventurous Friday. Account locked out.

My client's account has been brought up early yesterday around 5.30 am system time or central time or to make it easy US time. So i thought i could finished my work early. Plus i have two days leave for Saturday and Sunday. I became so excited about it because my sister and i have already plan for having Sushi at Sushi King before something that i never thought of happened. Dang !

Anyway, here in my company or maybe also happens to other companies .. i need to change my password frequently. Not just one or two password by the way .. i'm having more than that !!

Currently i have two accounts under me. For the 'A' account i have two passwords. And for 'B' account i also have two passwords. Not just that. For my computer itself i need to remember another two passwords. For Dallas log-in, has another password. For Info*Bank i got one. For Outlook another password. For ticketing system another password. For chatting purposes (with clients of course) another one. And for another remaining four accounts, i have another four passwords to be remembered. Could you guys imagine ?

So yesterday i tried to use this one particular system called P-Synch. It is a good one actually because it will synchronize all your passwords so no need to worry if you messed up. When i first tried it on last month, i have successfully changed my password without failed. And since i received a lot of email reminding me to change passwords, i grab the time left to do that. At 7.48 PM (of course, Malaysia time)

When i have successfully changed my passwords , there has this one message appeared on my screen .. it said that i have failed to change my Dallas password because of it wasn't strength enough and it did not satisfied the complexity the security system needed.

I didn't take serious about it easy because when i tried to log-in to all accounts, i still able to logging-in until .. i realized my Outlook was offline when i writing my daily report. I thought the server or connection was down so i asked my colleague whether his Outlook is working fine. He said it is Okay. Now i started to panic. I knew something was not right. Something related to that so called P-Synch. Dang you.

Then i informed my TL, asking whether he can fixed it ? Or has at least any ideas for it ? He said i need to wait for another 20 minutes before the system being able to unlocked my account automatically. What ? It was 8.00 PM already .. time to go back :'(

So yes, i wait. Perhaps it will be okay at 8.30 PM. Now it's time. I tried to logging in but still failed. Helpless !! I tried to contact US Helpdesk. Yes, our Helpdesk is in US. Dang again ! The person who picked up the phone sounded like the voice from machine. Hehe. He asked for my name, ID, contact number, location. When i said i'm from KL. He was so blurred. Okay fine, i'm from Kuala Lumpur. Still he was sounded like he never knows where is Kuala Lumpur on this earth. Eh hello you're a helpdesk, at least you should know where are your company being based at. He asked me where is it ? Fine. Malaysia. Ohh Malaysia. OMG. But okay, i guess maybe he doesn't know anything or heard something about Kuala Lumpur but at least he knew Malaysia. How cool !!

Only then he asked me whether he can help me. Huhu. So i explained to him about my situatioan. And he only replied that i need to wait for another 30 minutes. What ??? Fine. So i wait. I have no ideas. I am about to call my manager i think. Uhuhu. I am afraid all my passwords were going to be revoked. But yes, i wait for another 30 minutes. I read Bismillah before trying to logging in for the second time and it was success so Yeayyy. Hahaha.

I resetting all my passwords using the suggestion password. I don't care even though it was too long. Do i care ? The most important thing is i could be able to logging in to my client's account etc etc.

At the end of the day i left the office at 10.00 PM. Nice !!


Who knows changing passwords could be so tensed !! Hahahahaha

No i am not kidding. LOL

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